A Personal Approach to Mortgage & Protection Advice

At Expert Financial, we provide independent, whole-of-market mortgage and protection advice to clients in Cambridge and the surrounding areas. Whether you are buying your first home, moving house, remortgaging, investing in property or reviewing your insurance, our experienced advisers take the time to understand your circumstances and recommend the most suitable options for your needs.

We believe financial advice should be clear, personal and easy to understand. That is why we focus on straightforward guidance, honest communication and long-term client relationships. From mortgages and remortgages to life insurance, critical illness cover, income protection and home insurance, we help clients make confident decisions with expert support at every stage.

Meet the Team

Our friendly team of highly qualified mortgage and protection advisers are here to guide you every step of the way.

Matt Hays

Matt Hays

Director

Matt began his career as a stockbroker before moving into the property sector, where he saw a clear gap for reliable, straightforward mortgage advice. After many successful years working independently, he founded Expert Financial to offer high-quality, independent advice to a broader client base, supporting everyone from first-time buyers to experienced investors with complex property portfolios.

Sam Shortt

Sam Shortt

Director

Sam began his career as a stockbroker before joining Expert Financial in 2013 and becoming Director in 2017. He is known for his commitment to high-quality mortgage advice and excellent client service, playing a key role in the firm’s growth and direction. Sam places strong emphasis on clarity and education, particularly for first-time buyers, helping clients understand their mortgage options before making important decisions.

Paul McGeoch

Paul McGeoch

Senior Mortgage and Protection Advisor

Paul joined Expert Financial in 2019, bringing a fresh perspective and a strong commitment to client service. Over the years, he has become one of the firm’s most dependable mortgage advisers, known for his attention to detail, work ethic and consistently positive client feedback. Paul takes pride in guiding clients through the mortgage process clearly and efficiently from start to finish.

Gio Mandato

Gio Mandato

Senior Mortgage and Protection Advisor

Gio joined Expert Financial with many years of experience as a mortgage broker and is known for his exceptional knowledge, particularly in more complex cases. Clients value his thorough, confident approach and his ability to navigate lender criteria to find the right solution. His experience makes him a trusted adviser for clients needing clear guidance in more challenging mortgage scenarios.

Bill Tickner

Bill Tickner

Mortgage and Protection Advisor

Bill brings decades of experience to Expert Financial, with a career that began in global financial markets. His deep understanding of economic cycles and market conditions gives clients valuable perspective, particularly during periods of change or uncertainty. Bill is known for his calm, measured approach and his ability to provide clear, thoughtful mortgage advice backed by long-term industry experience.

Elliot Isted

Elliot Isted

Mortgage and Protection Advisor

Elliot joined Expert Financial after several years working as a mortgage underwriter, giving him valuable insight into how lenders assess applications. He moved into mortgage advice to work more closely with clients and support them from the very start of the process. His underwriting background helps him spot potential issues early and keep mortgage applications moving as smoothly as possible.

Lucy Nugent

Lucy Nugent

Protection Advisor

Lucy is our resident in-house Protection Specialist and has developed her role within the business after previously working in the Case Management team. Her strong organisational skills, efficiency and understanding of client needs allow her to provide clear, well-structured support on life insurance, critical illness cover and income protection. Lucy helps ensure clients have the right protection in place alongside their mortgage arrangements.

Sam Pinner

Sam Pinner

Office Manager

Sam is our Office Manager and leads the Case Management team, helping to keep the business running smoothly day to day. With extensive customer service experience and many years with the firm, she plays an important role in supporting both clients and advisers throughout the mortgage process. Her leadership and organisation help ensure a consistent and efficient client experience.

Vic Jones

Vic Jones

Case Handler

Vic is a valued member of the Case Management team at Expert Financial, providing reliable support to both clients and advisers throughout the mortgage process. She is known for her positive attitude, strong work ethic and ability to help keep cases progressing efficiently. Vic plays an important role in delivering a smooth and supportive client experience.

Tap here to call us on 01480 718719